I provided an in depth overview of Salesforce CRM Software and its various capabilities. In this article, I will discuss in detail the different workflows and features of CRM that make it ideal for businesses of all sizes. Salesforce CRM is designed to be very user friendly so that even individuals who have little or no experience with computer applications can use them without any problems. The software comes with a number of modules which include features such as Salesforce Customer Relationship Management (CRM), Microsoft Dynamics GP, Axapta Quick Reference Guide, Microsoft Business Portal, Microsoft Outlook and many others. These modules provide the basis for organizations to build customized workflows…