Business Communication is the method of communicating information between staff members within and outside of a business. The communication takes place through written or verbal forms of communication, telephone calls, faxes or visits to the workplace. Some of the methods of communication used are by telephone, pager, email or personal contacts such as letters, emails and Skype. Communication in business communication is performed by people at various levels of an organization. It ranges from the upper level management to the frontline employees who communicate with customers directly. Communication in business can be performed at the top or at the bottom. Usually there are two main types of communication, upward and…